Home/Ellumen, Inc./Award detail

Award detail

SERVICE DESK & SYSTEM MONITORING (CUSTOMERX POD 3)

Review direct federal award facts for Ellumen, Inc., including awarding and funding lanes, performance dates, category codes, and source description, then move into the broader recipient, buyer, and market context quickly.

Award ID: CONT_AWD_HT003824C0002_9700_-NONE-_-NONE-
Signed date: 2024-02-29
Award type: DEFINITIVE CONTRACT
Last updated: April 7, 2026
Ellumen, Inc. is the linked recipient on this award page.
Department of Defense / Defense Health Agency is the awarding lane attached to the record.
SILVER SPRING, MD is the recipient location connected to this award.

Award amount

$6,107,011

Recipient

Ellumen, Inc.

Awarding agency

Department of Defense

Source code

NAICS 541990

Award summary

Key facts from the source record

Total obligation

$6,107,011

Award type

DEFINITIVE CONTRACT

Awarding office

DEFENSE HEALTH AGENCY

PIID

HT003824C0002

NAICS lane

541990 - ALL OTHER PROFESSIONAL, SCIENTIFIC, AND TECHNICAL SERVICES

PSC lane

DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)

Recipient

Ellumen, Inc.

Agency

Department of Defense

Sub agency

Defense Health Agency

Funding

Department of Defense / Defense Health Agency

Performance state

DC

Date

2024-02-29

End date

2026-07-31

Amount

$6,107,011

Award description

What the source record says

SERVICE DESK & SYSTEM MONITORING (CUSTOMERX POD 3)

Federal source facts

Direct USAspending detail fields

Source essentials

This is the shortest high-signal version of the federal award record. Open the deeper sections only when you need party, contract, or financial detail.

16 core facts
Generated award ID

CONT_AWD_HT003824C0002_9700_-NONE-_-NONE-

PIID

HT003824C0002

Source record ID

307878302

Award category

contract

Award type

DEFINITIVE CONTRACT

Awarding lane

Department of Defense / Defense Health Agency

Awarding office

DEFENSE HEALTH AGENCY

Funding lane

Department of Defense / Defense Health Agency

Funding office

PEO DHMS

Recipient UEI

RJJBQYVTU8A3

Recipient location

SILVER SPRING, MD

Place of performance

FALLS CHURCH, DC

Signed date

2024-02-29

Performance end

2026-07-31

Source last modified

2026-02-03

Potential end date

2026-10-31 00:00:00

Parties and locations

Recipient, parent, address, and place-of-performance detail straight from the source record.

10 facts+
Recipient

Ellumen, Inc.

Recipient parent

ELLUMEN, INC.

Recipient parent UEI

RJJBQYVTU8A3

Recipient address

8403 COLESVILLE ROAD, SUITE 340 | SILVER SPRING, MD, 20910 | UNITED STATES

Recipient county

MONTGOMERY

Recipient congressional district

08

Place of performance

FALLS CHURCH, DC

Performance address

FALLS CHURCH, DC, 20598 | UNITED STATES

Performance county

LOUDOUN

Performance congressional district

98

Contract mechanics

Competition, solicitation, vehicle, pricing, and acquisition context for the award.

19 facts+

Priority facts

NAICS

541990 - ALL OTHER PROFESSIONAL, SCIENTIFIC, AND TECHNICAL SERVICES

PSC

DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)

Competition

FULL AND OPEN COMPETITION

Solicitation procedure

NEGOTIATED PROPOSAL/QUOTE

Pricing type

FIRM FIXED PRICE

Additional facts

Offers received

15

Solicitation identifier

HT003823SC001

Evaluated preference

NO PREFERENCE USED

Set-aside

NO SET ASIDE USED.

Subcontracting plan

PLAN NOT REQUIRED

Commercial item acquisition

COMMERCIAL PRODUCTS/SERVICES

FedBizOpps

YES

Domestic or foreign entity

U.S. OWNED BUSINESS

Purchase card as payment method

NO

Consolidated contract

NOT CONSOLIDATED

Multi-year contract

NO

Materials and supplies

NO

IT commercial category

COMMERCIAL SERVICE

DoD acquisition program

NONE

Financial trail

Obligation, outlay, options, and subaward figures when the source record exposes them.

4 facts+
Total obligation

$6,107,011

Base exercised options

$6,107,011

Base and all options

$6,852,056

Subaward count

0

Recipient business categories

Category Business, Corporate Entity Not Tax Exempt, Small Business, Special Designations, U.S.-Owned Business

Recipient context

The company profile behind this award

Category context

Industry and service lanes around this award

Explore rankings

Ranking paths around this award